Account Code Entry
- Forced-Verified
- Forced-Not Verified
- Voluntary
Account Code Key
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes
Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
- Agent Busy/Manual
Wrap Up Key
- Agent PIN (ID) Numbers
- Agent Login &
Logout
- Automatic Logout
- Automatic Wrap-Up
Timer
- Priority Call Queuing
- Embedded Reporting
Package
- Agent Statistics
- Call Statistics
- Group Supervisors
- Printed Reports
- OfficeServ DataView
- UCD Statistics
- UCD Monitoring
- Wall-Style Display
- Windows
Call Costing
Caller Identification (CID)
- Automatic Number
Identification (ANI)
- Caller ID
- Calling Line Identification
Caller ID Features
- Name/Number Display
- Next Call
- Save Caller ID Number
- Store Caller ID Number
- Inquire Park / Hold
- Caller ID Review
List
- Investigate
- Abandon Call List
- Caller ID on SMDR
- Number to Name Translation
- Caller ID to PSTN
- Caller ID to Analog
Port
Call Forwarding
- All Calls
- Busy
- No Answer
- Busy/No Answer
- Forward DND
- Follow Me
- External
- To Voice Mail
- Preset Destination
- Preset Forward Busy
Call Hold
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Call Park and Page Call Pickup
- Directed
- Groups
- Established
Call Recording
Call Waiting / Camp-On Caller Emergency Service ID (CESID)
Centrex / PBX Use Chain Dialing Chain Forward
Class of Service Common Bell Control Computer Telephony Integration (CTI)
- OfficeServ Link
- OfficeServ DataView
- OfficeServ EasySet
- OfficeServ Call
- OfficeServ Operator
- OfficeServ Softphone
Conference
- Add On (5 party)
- Unsupervised
- Split
Conference Group Customer Set Relocation Data Security Database Printout Daylight Savings Time-Auto Dialed Number Identification Service (DNIS) Direct In Lines
Direct Inward Dialing (DID) T1
- Day/Night Routing
- Busy or Camp-On
Option
- MOH Source
- DID Call Limits
Direct Inward System
Access (DISA) Direct Trunk Selection Directory Names DISA Security Distinctive Ringing Door Lock Release (Programmable) Door Phones Executive Barge-In Override)
- With Warning
Tone
- Without Warning
Ton
- Trunk Monitor
or Service Observing
External Music Interfaces External Page Interfaces Flash Key Operation Flexible Numbering Group Busy Setting
Hot Line In Group/Out of Group Incoming Call Distribution Incoming/Outgoing Service Individual Line Control IP Keysets ISDN Service
LAN Interface Least Cost Routing
Live System Programming
- From Any Digital
Keyset
- With a Personal
Computer
Meet Me Page and Answer Memory Protection Message Waiting Indications Message Waiting Key Microphone On / Off per Station Mobility Solution Multiple Language Support
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Music On Hold-Flexible
Music On Hold-Source
Networking
- QSig over IP
- QSig over PRI
Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow
Override Codes
Paging
- Internal Zones (5)
- External Zone (2)
- All External
- Page All
Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
- Time Based Routing-Plans
- Automatic/Manual
- Holiday Schedule
- Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
Speed Dial by Directory
Station Hunt Groups
- Distributed
- Sequential
- Unconditional
Station Message Detail
Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Toll Restriction
- By Day or Night
- By Line or Station
- Eight Dialing Class
- Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
- Screened / Unscreened
- Voice Mail Transfer
Key
- With Camp-On
Trunk Groups
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)
Voice over IP (VoIP)
Walking Class of Service
Wireless LAN
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